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Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Icon

Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Last Updated on Feb 23, 2026


Effective Date: Frb 23 2026

This Privacy Policy describes how The Sound System LLC (“Company,” “we,” “our,” or “us”) collects, uses, and protects information when you use The Sound System and The Sound System for Creatives mobile applications (collectively, the “Apps”).

This policy applies to users located in the United States.

1. Information We Collect


We collect the following types of information:

A. Information You Provide Directly


  • Name

  • Email address

  • Account login credentials

  • Profile photo (if provided)

  • Artist/DJ profile details

  • Music links submitted by Creatives

  • Event listings and related information

  • Communications sent through the Apps

  • In-app purchase information (processed through Apple In-App Purchase)


B. Automatically Collected Information


  • Device type

  • Operating system

  • App usage data

  • Interaction data

  • Crash reports

  • Performance analytics

  • IP address (for security and fraud prevention purposes)


We do not collect precise location data.

2. How We Use Information


We use collected information to:


  • Create and manage user accounts

  • Provide access to licensed music streaming via Feed.fm

  • Display approved music links from Creatives

  • Review and approve Creative submissions

  • Provide customer support

  • Improve app performance and user experience

  • Process in-app purchases

  • Prevent fraud, abuse, and unauthorized use

  • Comply with legal obligations



3. Music & Content Handling


Music streamed through the Apps is provided through Feed.fm using its official licensed SDK.

Creative users may submit links to MP3 files they represent they have the legal right to share. All Creative submissions are subject to manual administrative review before being made visible within the Apps.

The Company does not claim ownership of user-submitted content. However, users are responsible for ensuring they have the necessary rights to any content they submit.


4. Third-Party Services


We may share limited data with trusted service providers necessary to operate the Apps, including:


  • Feed.fm (licensed music streaming provider)

  • Apple (In-App Purchases)

  • Cloudflare (content delivery and security)

  • Firebase and/or Supabase (authentication, database, analytics)

  • Branch.io (deep linking)


These providers process data solely for service functionality, security, analytics, or infrastructure support.


5. In-App Purchases

All payments are processed through Apple’s In-App Purchase system. We do not directly store or process payment card details.


6. Data Security


We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no system can guarantee absolute security.


7. Data Retention


We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request account deletion by contacting us at support@lunarbuild.io / support@thesoundsystems.com



8. Children’s Privacy


The Apps are not specifically directed to children under 13. If we become aware that personal information has been collected from a child under 13 without parental consent, we will take appropriate steps to delete such information.


9. Your Rights

Users in the United States may:

  • Request access to their personal information

  • Request correction of inaccurate information

  • Request deletion of their account and associated data


Requests may be submitted to: support@lunarbuild.io / support@thesoundsystems.com

10. Changes to This Policy


We may update this Privacy Policy from time to time. Updates will be reflected by revising the Effective Date.

Continued use of the Apps after updates constitutes acceptance of the revised policy.


11. Contact Information


The Sound System LLC

Email: support@thesoundsystems.com / support@lunarbuild.io