Last Updated on Feb 23, 2026
Effective Date: Frb 23 2026
This Privacy Policy describes how The Sound System LLC (“Company,” “we,” “our,” or “us”) collects, uses, and protects information when you use The Sound System and The Sound System for Creatives mobile applications (collectively, the “Apps”).
This policy applies to users located in the United States.
1. Information We Collect
We collect the following types of information:
A. Information You Provide Directly
Name
Email address
Account login credentials
Profile photo (if provided)
Artist/DJ profile details
Music links submitted by Creatives
Event listings and related information
Communications sent through the Apps
In-app purchase information (processed through Apple In-App Purchase)
B. Automatically Collected Information
Device type
Operating system
App usage data
Interaction data
Crash reports
Performance analytics
IP address (for security and fraud prevention purposes)
We do not collect precise location data.
2. How We Use Information
We use collected information to:
Create and manage user accounts
Provide access to licensed music streaming via Feed.fm
Display approved music links from Creatives
Review and approve Creative submissions
Provide customer support
Improve app performance and user experience
Process in-app purchases
Prevent fraud, abuse, and unauthorized use
Comply with legal obligations
3. Music & Content Handling
Music streamed through the Apps is provided through Feed.fm using its official licensed SDK.
Creative users may submit links to MP3 files they represent they have the legal right to share. All Creative submissions are subject to manual administrative review before being made visible within the Apps.
The Company does not claim ownership of user-submitted content. However, users are responsible for ensuring they have the necessary rights to any content they submit.
4. Third-Party Services
We may share limited data with trusted service providers necessary to operate the Apps, including:
Feed.fm (licensed music streaming provider)
Apple (In-App Purchases)
Cloudflare (content delivery and security)
Firebase and/or Supabase (authentication, database, analytics)
Branch.io (deep linking)
These providers process data solely for service functionality, security, analytics, or infrastructure support.
5. In-App Purchases
All payments are processed through Apple’s In-App Purchase system. We do not directly store or process payment card details.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no system can guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request account deletion by contacting us at support@lunarbuild.io / support@thesoundsystems.com
8. Children’s Privacy
The Apps are not specifically directed to children under 13. If we become aware that personal information has been collected from a child under 13 without parental consent, we will take appropriate steps to delete such information.
9. Your Rights
Users in the United States may:
Request access to their personal information
Request correction of inaccurate information
Request deletion of their account and associated data
Requests may be submitted to: support@lunarbuild.io / support@thesoundsystems.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by revising the Effective Date.
Continued use of the Apps after updates constitutes acceptance of the revised policy.
11. Contact Information
The Sound System LLC
Email: support@thesoundsystems.com / support@lunarbuild.io